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About the GPA

About the GPA

We provide great places to work across the UK. We use our scale and commercial expertise to do this effectively, efficiently and sustainably, helping to support growth in all regions of the UK.

The GPA is the largest property holder in government, with more than £2.1 billion in property assets, and over 45% of the Government’s office estate. It is transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers.

£2.1bn in property assets
45% of the Government's office estate
500+ people achieving the GPA's vision

We exist to provide a single Civil Service general purpose estate managed for the benefit of departments. We work across departments to transform the estate: making best use of space; supporting the introduction of smarter working; improving customer satisfaction through people-focused workplace services; and delivering economies of scale and improved commercial outcomes with the property industry.

Career development

When joining the Technology team at the GPA you can be sure of a exciting and challenging career! The department is grown rapidly in regards to customer base. We are driving cost savings and helping modernise the Governmental Estate. This growth spells opportunity for those who join the team. As an employee of the GPA you will also be SC cleared allowing you to work across the Government Digital & Technology estate.

Our brand values

We're here to collaborate with departments as true partners. We bring together Civil Service knowhow, commercial expertise, and insights into the government central estate to help our clients meet their strategic goals.

Our Employees

The tech team is relatively new with the majority of the senior team being recruited last year. The team is small (17 FTE currently) expected to grow to circa 30 this year and uses partners for a lot of delivery. The budget per annum is currency circa £14m expected to grow to circa £30m in the next few years. This does not include the in/out budgets for services to clients e.g. leased lines, network support. The £14m- £30m is mainly the investment/replacement budget.

The GPA is new and the tech team is even newer and what is clear to the new CDTO and SMT is that the GPA is very immature in terms of information governance, IT security and general good practice with respect to the management of data and systems. The requirement is to move the GPA to a mature state over the next 2-3 years and then an advanced level of maturity over five years. This will be a challenge given the growth of the GPA and the increasing breadth of services that we provide, especially IoT and the large quantities of data we expect to be managing. The GPA will in the next 2-3 years be managing many hundreds of properties totalling circa 3,000,000m2 and although it is small scale today, the majority of these properties will have some form of GPA technology service installed over the next 5 years.

Government Property Agency

Diversity, equity and inclusion

We aim to be an inclusive employer of choice in the private and public sectors. An inclusive culture that represents the communities in which we operate, better serves the changing needs of our customers and clients, and makes us all feel proud to belong

We’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on diversity, equity and inclusion (DEI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of our clients and catalysing wider change across the sector. 

Central to this commitment is the creation of an inviting and inclusive environment where every individual’s voice and background is valued. We have an ambition to better represent the communities we serve, harnessing positive action to ensure equity of opportunity for all across our workforce. Through driving inclusive best practice, we hope to establish a working environment which facilitates a sense of belonging for all.

Our goal is to solidify our position as an inclusive employer of choice.

DEI Strands

At the GPA, our commitment to diversity, equity and inclusion (DEI) is reflected in our 10 defined DEI Strands. These encompass protected characteristics and extend to diverse identities and backgrounds experienced by our workforce. Engagement with our employees during a culture review of the GPA in 2023 identified Ethnicity, Gender and Mental Health and Wellbeing as our initial areas of focus. Whilst these are our early priorities, the next phase of our DEI Plan will also focus on disability, neurodiversity and socio-economic background.

Our DEI Plan aims to positively impact multiple DEI strands, fostering a holistic approach and promoting inclusion, whilst also being mindful of the experiences of those who sit at the intersection of multiple diversity strands.

Office culture

The Government Property Agency is helping transform the way the Civil Service works and reshaping the relationship civil servants have with their place of work.

Meet the team

Stephen Nelson

Stephen Nelson

Head of IT Programme Delivery

Steve has been career civil Servant with over 28 year experience of IT Delivery within Government. He worked for the  DWP for over 25 years with roles including migrating clerical claims on to the 1st departmental IT systems, Jobseekers Allowance implementation and migration from its early systems, through to onboarding outsourced service providers, Datacentre migration and the largest office relocation move in Europe with 950 properties affected. Steve have been with GPA for 3 years and has loved working in a new start organisation where he has had the opportunity to shape the delivery approach and strategy. Steve is committed to creating a no blame collaborative culture within the team and a fun and friendly environment. His interests and hobbies include anything by the sea, SUP, Kayak, boating, fishing and most sports including snowboarding.

Paul O'Toole

Paul O'Toole

Head of IT Service Management

Paul is responsible for managing the relationships between the Digital and Technology team, GPA's clients and third parties to ensure that customers receive outstanding services across all GPA Managed facilities, as well as helping to shape the technology and service offerings for clients, lifecycle management. Paul also keeps a continual watch on service improvement initiatives and activities. Previously Paul was head of IT

Service Delivery at DPD UK where he held a similar role since 2009, delivering IT into new premises and by supporting the business delivering innovative IT products and services. Before DPD Paul spent six years with the UK Forensic Science Service as an IT Manager and with previous management roles Paul has over 23 years experience. In growing his team at the GPA Paul is looking for enthusiastic individuals who are passionate about providing a great service and have a positive, can-do attitude. Paul is an avid follower of Formula 1 motor racing and is a real Apple 'nut' with far too many gadgets, and a deep understanding of everything Apple going as far back as the late 1980's.

Al Gardner

Al Gardner

Principle Technical Architect 

I have worked in a number of technology roles across government and the private sector. With a background in defence Systems Engineering, by way of a technology startup then a number of years as an independent technologist supporting mostly public sector clients specialising in systems thinking, systems systems engineering, innovation and data analytics. I joined the GPA from the Government Digital Service because I’m really excited about how GPA’s work will help underpin the government's digital transformation by helping to make it so that Civil Servants can do their work from anywhere.

My hope for the team is that we develop some really exciting products that will have a real and lasting impact on the way that many thousands of civil servants do their work, and that as we grow we will become a trusted technology partner for other government departments, getting better and faster at delivering our products to the people who work in our buildings.